Legal
Privacy policy
How information collected through this website is handled.
Privacy policy
Effective date:
Review required before launch
This policy must be reviewed by counsel and reconciled with the practice’s actual data handling — including which analytics, hosting and form providers are used, and whether a Business Associate Agreement is in place with each. State privacy law obligations may also apply.
This policy explains how EV Psychiatry handles information collected through this website. It is separate from our Notice of Privacy Practices, which governs protected health information created in the course of providing care.
Information we collect
Information you provide
If you submit an appointment request or contact form, we collect the details you enter — typically your name, email address, telephone number and any message you write.
Please do not submit health information through this website. Our forms are intended for general enquiries and scheduling only.
Information collected automatically
Our hosting provider may log standard technical information such as IP address, browser type and pages requested, for security and reliability purposes.
How we use information
- To respond to your enquiry and arrange appointments
- To send appointment-related messages where you have consented to receive them
- To maintain the security and reliability of this website
- To meet legal and regulatory obligations
Text messages
If you provide your telephone number and consent, we may send SMS messages about appointments and reminders. Message frequency varies, and message and data rates may apply. Reply HELP for help, or STOP to opt out at any time. Consent is not a condition of receiving care.
Sharing
We do not sell your information. We share it only with service providers who help us operate the practice and this website, and only to the extent needed — each under a written agreement requiring them to protect it. We may also disclose information where required by law.
Retention
We keep website enquiry information only as long as needed for the purpose it was collected, or as required by law. Clinical records are retained under separate legal requirements described in our Notice of Privacy Practices.
Security
This site is served over an encrypted connection, and we apply administrative, technical and physical safeguards appropriate to the information we hold. No method of transmission over the internet is completely secure, which is why we ask you not to send health information through the website.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them. Our clinical services are provided to people aged 16 and up.
Your choices
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below.
Changes
If this policy changes, the revised version will be posted here with an updated effective date.
Contact
EV Psychiatry
Email: hello@evpsychiatry.com